FAQs
Take a look at CCP Direct’s most frequently asked question
Why the new name and logo?
The updated name and logo reflect the company’s commitment to combining the strengths of its legacy brands—CCP, ERC, and AirDelights—into a unified and stronger brand. This change will help the company enhance its reputation and market position, making it easier to serve customers like you across a variety of industries.
We aim to grow, integrating the best practices from all our brands, improve our digital presence, and offer more flexible ways for you to make purchases—whether in person, over the phone, or online. The goal is to provide a seamless and customer-friendly experience, positioning themselves for long-term success while making your experience better.
No, the products and services you enjoy will remain the same. The name and logo change are just a shift in their public identity, but rest assured, the quality and reliability you rely on won’t change.
The rebrand is a positive step forward for the company and our customers. There won’t be any negative impact on how you're treated. In fact, the refreshed identity is designed to enhance your experience and the way the company is perceived in the market.
Yes, if you are already registered, your existing username and password will stay the same.
Yes, if you ordered online before, you will be able to still see your order history.
Our friendly and knowledgeable staff will gladly help you find the right product for your application, while staying in your price range. By answering a few simple questions, we can match the correct product for your particular application and environment.
Our warehouses are located throughout the U.S., including the West Coast, Midwest, and the East Coast.